Allphones is one of Australia’s largest independent telecommunications business with over 160 stores nationwide. Allphones is committed to maintaining the privacy of your personal information. Like all companies, Allphones is bound by the Privacy Act 1988 (Cth) and its amendments.
How Information is Collected
Any information collected by Allphones is done so for the necessary functioning of our business. We may collect your personal information when you supply it to us in any way. We require your personal information for the purpose of providing you with Allphones products and services. If you do not provide us with your personal information we may not be able to adequately supply to you.
We may collect your personal information when you register with us to receive information or to enter a competition or promotion. We may email, sms, phone or mail you with information about Allphones, our latest offers and other relevant information. You may unsubscribe to this information service at anytime.
Use and Disclosure of Information
Allphones commits to the protection of your personal information. Allphones pledges not to sell, rent or trade your personal information. Before divulging any sensitive information, Allphones will seek permission from you before doing so.
Allphones is entitled to use and disclose personal information if it has reason to suspect unlawful activity has been, is being or may be, engaged in and it is necessary for the investigation of the unlawful activity. The use and disclosure of information is also required by Allphones when cooperating with law enforcement agencies, public health and safety authorities. Allphones may also disclose information to credit agencies where permitted under the Privacy Act 1988 (Cth) including carrying out credit checking and scoring.
Accuracy of Your Information
You must ensure that the personal detail you provide Allphones are accurate, complete and not misleading. Any changes to your personal details should be reported to Allphones.
Allphones endeavours to take all reasonable steps to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date.
Security of Your Information
Allphones will take all reasonable steps to ensure that your personal information is not misused, lost or subject to unauthorised access, modification or disclosure.
Allphones will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for use or disclosure permitted under the Privacy Act 1988 (Cth).
Access to Your Information
You may make an application to Allphones to access your personal information. Under the Privacy Act 1988 (Cth), Allphones must take reasonable steps to let you know, generally, what sort of personal information we hold, for what purposes, and how we collect, hold, use and disclose that information.
For more information on how Allphones manages information or
to lodge a complaint, please forward inquiries in writing to:
The Privacy Officer
Level 7, 3 Rider Boulevard
RHODES NSW 2138
Fax: (02) 8765 1259
* The privacy officer cannot assist on any generic customer complaints.